Qualiti7-PeopleCert - Value of ITIL for CIO and their organization - January 29th, 2025
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Qualiti7-PeopleCert - Value of ITIL for CIO and their organization - January 29th, 2025

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29 janvier 2025
12h00 – 13h30 / Entrée: 11h45 (EST)

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A discussion between an IT Governance and Management senior advisor and a former CIO on why managing IT Services should be top of mind to deliver the full value of IT for an organization.

Projects are often managed, tracked and governed by IT senior management. The question is why is the focus primarily on innovation/projects when what directly delivers the value to an organization is what is in production...?


Why is reliability and sustainabiliy so important?

Should the CIO not be involved in strategy?

What are the expectations of IT Service Delivery?

Is IT Service Management (ITIL®) only about IT support?... Far from it...


Come and chat with us about the real and full face of ITIL® and who it brings value to.


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A discussion between an IT Governance and Management senior advisor and a former CIO on why managing IT Services should be top of mind to deliver the full value of IT for an organization.

Projects are often managed, tracked and governed by IT senior management. The question is why is the focus primarily on innovation/projects when what directly delivers the value to an organization is what is in production...?


Why is reliability and sustainabiliy so important?

Should the CIO not be involved in strategy?

What are the expectations of IT Service Delivery?

Is IT Service Management (ITIL®) only about IT support?... Far from it...


Come and chat with us about the real and full face of ITIL® and who it brings value to.


administration@qualiti7.com
www.qualiti7.com

Ken Jarvis (PeopleCert)

Jean-Claude Beaudry (President and Senior Advisor - Qualiti7)