Qualiti7 Inc. présentent

2026 Qualiti7-PeopleCert Webinar Series - AI Native Organization - Session 4

Événement virtuel

3 septembre 2026

12h00 – 13h00 (EDT)

Partagez cet événement

Lepointdevente.com agit à titre de mandataire pour Qualiti7 Inc. dans le cadre de l’affichage en ligne et la vente de billets pour ses événements.
Pour plus d’information à propos de cet événement, veuillez contacter l’organisateur de l’événement, Qualiti7 Inc., à administration@qualiti7.com.

Achat de billets

Webinar titles: AI Is Inside Your Operations. Here's How to Orchestrate It

NOTE: To attend the webinar, attendees will need to create account on the MeltingSpot broadcasting platform.

Abstract/description for each session:

AI is already triaging your incidents, touching your change management, and reshaping your service desk, whether you planned for it or not.

This session walks IT Managers and practitioners through the actions needed to ensure a coordinated and consolidated approach to managing AI while still enabling individuals and teams to apply AI to meet their specific needs.

Webinar titles: AI Is Inside Your Operations. Here's How to Orchestrate It

NOTE: To attend the webinar, attendees will need to create account on the MeltingSpot broadcasting platform.

Abstract/description for each session:

AI is already triaging your incidents, touching your change management, and reshaping your service desk, whether you planned for it or not.

administration@qualiti7.com

www.qualiti7.com

David Cannon - PeopleCert

Senior Director: ITIL

David Cannon co-authored the ITIL publications Service Operation, (2007) Service Strategy (2011), Digital and IT Strategy (2020) and Acquiring and Managing Cloud Services (2021), and Strategy (2026). He has led consulting practices at Hewlett-Packard, BMC Software, and Forrester Research. David is a co-founder of itSMF International and recipient of the itSMF Lifetime Achievement award. Today he is Senior Director of ITIL at PeopleCert.

Adam Griffith - PeopleCert

Jean-Claude - Qualiti7

Jean-Claude Beaudry is the Founder and Principal Partner of Qualiti7, a Canadian consulting and training firm specializing in IT Service Management (ITSM), governance, and digital transformation. With nearly three decades of experience across telecommunications, education, healthcare, aerospace, municipal, and financial sectors, he has helped organizations improve service delivery, governance, and operational performance through the adoption of ITIL®, SIAM, DevOps, and related best practices.

Recognized as an ITSM thought leader, Jean-Claude is an ITIL® 4 Master, PRINCE2® Agile Practitioner, DevOps Leadership professional, and BRMP-certified advisor. He is also the founder of the iQ7 Conference, an international forum dedicated to advancing knowledge sharing and innovation in service management and governance. Through consulting, training, and speaking engagements, he continues to help organizations bridge strategy, governance, and operational excellence.